Privacy Policy

We lead the standard for flexible display reliability evaluation with innovative technology.

Privacy Policy

FlexiGO (hereinafter referred to as the "Company") highly values customers' personal information and complies with the Act on Promotion of Information and Communications Network Utilization and Information Protection.

Through this Privacy Policy, the Company informs customers of how their personal information is collected, used, and protected.

If the Company revises this Privacy Policy, changes will be announced through the website notice board (or individual notifications).

This policy shall take effect from May 2022.

1. Personal Information Collected

The Company collects the following personal information for consultation and customer inquiries.

Online Inquiry

- Collection items: Name, contact information, email address, inquiry details

2. Purpose of Collection and Use of Personal Information

The Company uses collected personal information for the following purposes:

Fulfillment of service-related contracts and handling customer inquiries and responses

3. Retention and Use Period of Personal Information

In principle, personal information shall be destroyed without delay once the purpose of collection and use has been achieved.
However, where preservation is required by relevant laws and regulations, the Company shall retain member information for the following periods:

Retention Items and Legal Basis

  • - Records related to contracts or withdrawal of subscription: 5 years (Act on Consumer Protection in Electronic Commerce)
  • - Records related to payment and supply of goods: 5 years (Act on Consumer Protection in Electronic Commerce)
  • - Records related to consumer complaints or dispute handling: 3 years (Act on Consumer Protection in Electronic Commerce)

4. Procedure and Method of Destruction of Personal Information

In principle, personal information shall be destroyed immediately after the purpose of collection and use has been achieved. The destruction procedure and method are as follows.

Destruction Procedure

  • Information entered by users for membership registration or other purposes is transferred to a separate database (or separate document storage in the case of paper documents) after the purpose is achieved and stored for a certain period according to internal policies and relevant laws before being destroyed.
  • Personal information transferred to a separate database shall not be used for purposes other than those required by law.

5. Provision of Personal Information

The Company does not provide users' personal information to external parties in principle. However, exceptions apply in the following cases:

When users have given prior consent; or when required by law or requested by investigative authorities according to legal procedures

6. Hosting and Maintenance

The Company entrusts the following external specialized company for service operation:

  • - Service Provider: Webmoa Co., Ltd.
  • - Scope of Work: Website and system management (hosting / maintenance)

7. Rights of Users and Legal Representatives

Users may access, modify, or request deletion of their registered personal information at any time.

Users may directly view, correct, or withdraw membership through functions such as "Edit Personal Information" or "Membership Withdrawal" after identity verification.

Alternatively, users may contact the personal information manager by written request, phone, or email, and the Company shall take action without delay. If correction of personal information is requested, the Company shall not use or provide such information until the correction is completed.

If incorrect personal information has already been provided to a third party, the Company shall promptly notify the third party of the correction.

Personal information deleted or terminated at the user's request shall be handled in accordance with the retention and use period specified in this policy and shall not be accessible for any other purpose.

For children under the age of 14, legal representatives have the right to access, modify, withdraw consent for collection, or request deletion of the child's personal information.

8. Installation and Operation of Automatic Personal Information Collection Devices

The Company uses cookies and similar technologies to store and retrieve user information from time to time. A cookie is a small text file sent by the server operating the website to the user's browser and stored on the user's computer hard drive.

The Company uses cookies for the following purposes.

Purpose of Cookie Use

  • Analyzing access frequency and visit time of members and non-members; understanding user preferences and interests; tracking user activity; providing targeted marketing and customized services. Users have the option to allow all cookies, receive confirmation whenever a cookie is stored, or refuse all cookies.
  • Users can adjust browser settings to allow all cookies, receive confirmation whenever cookies are saved, or refuse all cookies.

How to Refuse Cookie Settings

  • Users can refuse cookie settings by selecting browser options to allow all cookies, receive confirmation whenever cookies are saved, or refuse all cookies.

Example (Internet Explorer)

  • Tools → Internet Options → Privacy
  • However, if users refuse cookie installation, there may be difficulties in providing certain services.